Last updated: October 4, 2026

At BFL Wear, we carefully inspect our products before shipping to ensure that you receive the correct item in good condition. If your order arrives damaged, defective, or incorrect, we are here to help.

Please read the following Return & Refund Policy before requesting a return or exchange.

1. Return Eligibility

We accept returns or exchanges within 30 days from the date your order is delivered.

A return or exchange may be accepted if:

• The product arrives damaged or defective.
• You receive the wrong product, size, color, or item.
• The product has a manufacturing issue.
• The item does not match the agreed specifications of your order.

To be eligible for a return or exchange, the product must:

• Be unused and unworn.
• Not have been washed, altered, or damaged after delivery.
• Have the original tags attached.
• Be returned with its original packaging where applicable.
• Be in the same condition in which you received it.

2. Items That Are Not Eligible for Return

Returns or exchanges may not be accepted for:

• Items that have been worn, washed, altered, or damaged by the customer.
• Products with removed or damaged original tags.
• Products returned without the required original packaging where applicable.
• Damage caused by improper use, storage, cleaning, or care.
• Items returned after the 30-day return period.
• Customized products where the item was manufactured according to the customer's approved measurements, specifications, or design, unless the item arrives defective, damaged, or materially different from the agreed specifications.

3. Custom Orders

BFL Wear offers customized leather jackets and other products according to customer requirements.

Because customized products are made specifically according to your requested measurements, colors, designs, materials, or other specifications, they may not be eligible for return simply because you change your mind or the fit preference changes after production.

However, if a customized product arrives damaged, defective, or materially different from the specifications agreed with you, please contact us so we can review the issue and provide an appropriate solution.

4. How to Request a Return or Exchange

If you believe your order qualifies for a return or exchange, contact us within 30 days of delivery.

Please provide:

• Your order number
• Your full name
• The reason for the return or exchange
• Clear photos of the product
• Clear photos of the packaging if the package arrived damaged
• Any other information that may help us review the issue

For damaged or incorrect products, please contact us before sending the item back.

Our team will review your request and provide return instructions if your request is approved.

5. Return Shipping

If the return is approved because the product was:

• Damaged on arrival,
• Defective, or
• Incorrectly sent by BFL Wear,

we will review the shipping arrangements with you and may cover reasonable return shipping costs where applicable.

For returns that are not caused by an error or defect on our part, the customer may be responsible for return shipping costs.

Please do not send a product back without receiving return instructions from BFL Wear.

6. Exchanges

If your return or exchange request is approved, we will process the replacement after the returned product has been received and inspected.

Approved exchanges generally take approximately 7–10 business days to process after the returned item is received, depending on the product and availability.

If the requested replacement is unavailable, we may offer an alternative solution, replacement, or refund where applicable.

7. Refunds

Once your returned product has been received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be issued to the original payment method where possible.

The time required for the refund to appear in your account may depend on your bank, card issuer, payment provider, or other financial institution.

Original shipping charges may not be refundable unless the return is due to a damaged, defective, or incorrectly supplied product, or where otherwise required by applicable law.

8. Partial or Rejected Refunds

A refund may be reduced or rejected if the returned product:

• Shows signs of use or wear.
• Has been washed or altered.
• Has been damaged after delivery.
• Is missing original tags.
• Is missing required packaging.
• Is returned outside the applicable return period.
• Does not meet the eligibility requirements described in this policy.

We will communicate with you if an issue is identified during the inspection.

9. Wrong or Damaged Items

Please inspect your order as soon as it arrives.

If you receive the wrong product or your order arrives damaged, contact us as soon as possible with photographs and your order information.

We will review the issue and, where the claim is approved, provide an appropriate solution such as a replacement, exchange, or refund.

10. Sale or Promotional Items

Sale or promotional products may be subject to specific return conditions stated on the product page or at checkout.

Unless otherwise stated, defective, damaged, or incorrectly supplied products remain subject to the protections provided by applicable law.

11. Order Cancellations

If you need to cancel an order, contact BFL Wear as soon as possible.

Because orders may enter production or shipping quickly, we cannot guarantee that a cancellation will be possible after processing or production has started.

Customized orders may be subject to additional cancellation restrictions once production has begun.

12. Refund Processing Time

After an approved return has been inspected, we will process the applicable refund as soon as reasonably possible.

The time it takes for the refunded amount to appear in your account depends on the payment method and financial institution used for the original purchase.

13. Contact Us

For return, exchange, or refund questions, please contact us:

BFL Wear
Website: https://bflwear.com
Email: bflwearofficial@gmail.com
WhatsApp: +44 7832 623808

Please include your order number when contacting us about a return, exchange, or refund.

BFL Wear
Genuine Leather Jackets | Custom & Bulk Orders